Genius Depot describes in this document the general terms and conditions that hereinafter only "TERMS AND CONDITIONS" that apply to all content, products and services offered by Genius Depot through the website https://genius-depot.com/ . Genius Depot is a registered trademark of The Genius Matrix SA de CV with fiscal address at Jardin Real #725 Victoria 316 Col. Jardin Real CP 45136 Zapopan Jalisco. Previous considerations
The website https://genius-depot.com/ is directed exclusively to people who are of legal age (over 18 years of age); in any case Genius Depot disclaims any liability for failure to comply with this requirement. In the event that a minor (under 18 years of age) wishes to use the website https://genius-depot.com/ and/or purchase any Genius Depot product or service through the website h https:/ /genius-depot.com/ You must do so with the authorization and accompaniment of your parents or guardians. In the event that a purchase is made by a minor (under 18 years of age) through the website https://genius-depot.com/ with bank details of the parent or guardian, the purchase cannot be canceled for of “Unauthorized Transaction”.
Genius Depot may make modifications to this TERMS AND CONDITIONS document with prior notice on social networks, newsletter and/or email. Genius Depot reserves the right to modify at any time and without prior notice, the presentation, structure, content, functionality, products, services, sections and configuration of the website https://genius-depot.com/ therefore, in At any time, the user may interrupt, deactivate or cancel any interaction, purchase or element that is contained on the website https://genius-depot.com/ .
The website https://genius-depot.com/ is aimed mainly at users residing in the Mexican Republic but is not restricted to users from other countries, therefore, Genius Depot does not commit to fully or partially comply with the legislation from other countries. In the event that the user resides or is domiciled in another country, they must make use of the website https://genius-depot.com/ under their own responsibility and must ensure that such access and browsing complies with the local legislation applicable to them. applicable, not assuming that Genius Depot has any liability that may arise from such act.
The user is informed that Genius Depot may administer or manage the website https://genius-depot.com/ directly or through a third party, which does not modify in any way what is established in this TERMS document. AND CONDITIONS.
Genius Depot will not be responsible or guarantee that the content or software that can be accessed through the website https://genius-depot.com/ is free of errors, malicious software or that may cause any damage at the software level or hardware on the computer through which the user accesses the https://genius-depot.com/ website. Genius Depot is not responsible for any damages that may be caused by improper use of the https://genius-depot.com/ website. In no case will Genius Depot be responsible for losses, damages or losses of any kind that arise from the mere access or use of the website https://genius-depot.com/ .
Genius Depot reserves the right to cancel any account, service, purchase or shipment of those customers who engage in an illegal or fraudulent act.
It is the responsibility of the user of the website https://genius-depot.com/ to read, know and accept the TERMS AND CONDITIONS present in this document. The omission by the user of the website https://genius-depot.com/ about the information contained in these TERMS AND CONDITIONS means the acceptance and commitment of the same.
We are not responsible if the information available on this site is not accurate, complete or up-to-date. The material presented on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting the most recent, most accurate, complete, or leading sources of information. By relying on any material on this site you do so at your own risk.
This site may contain certain historical information. Historical information is unavoidably not current and is provided for reference only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
We may provide you with access to third-party tools that we do not monitor, nor do we have any control over, nor do we contribute to them. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement of any kind. We shall have no liability as a result of or in connection with your use of optional third party tools.
Any use you make of optional tools offered through the site is at your own risk, and you should ensure that you are familiar with and approve the terms under which the relevant third-party providers provide such tools. We may also, in the future, offer new services or features through the Website (including the release of new tools and resources). These new features or services will also be subject to these Terms of Service.
We do not warrant, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time, we may remove the service for indefinite periods of time or cancel the service at any time, without notifying you.
You expressly agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and services delivered to you through the Service (except as otherwise specified by us) are provided "as is" and "as available" for your use, without any representation, warranty or condition of any kind. , whether express or implied, including, but not limited to, all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Genius Depot, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or Consequential of any kind, including but not limited to; loss of profits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the services or any product purchased through the service, or for any other claim related in any way to your use of the service or any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted or made available through the service, even if informed of its possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Terms and Conditions
The access or use of the website https://genius-depot.com/ , as well as the resources enabled to interact between users or between the user and GENIUS DEPOT, such as means to make publications or comments, confers the condition of user of the website https://genius-depot.com/ , for which reason it will be subject to these TERMS AND CONDITIONS, as well as their subsequent modifications, without prejudice to the application of the applicable legislation, therefore, they will be considered accepted from the moment the website https://genius-depot.com/ is accessed. Given the relevance of the foregoing, the user is recommended to review the updates made to these TERMS AND CONDITIONS.
It is the responsibility of the user to use the website https://genius-depot.com/ according to the way in which it was designed; In this sense, the use of any type of software that automates the interaction or download of the contents or services provided through the website https://genius-depot.com/ is prohibited. In addition, the user agrees to use the information, content or services offered through the website https://genius-depot.com/ in a lawful manner, without violating the provisions of these TERMS AND CONDITIONS, morality or order. public, and will refrain from performing any act that may affect the rights of third parties. Or in any way impair the operation of the website https://genius-depot.com/
Likewise, the user agrees to provide lawful and truthful information in the forms enabled on the website https://genius-depot.com/ in which the user has to provide certain data or information to access or purchase some content. , product or service offered by the website https://genius-depot.com/ . In any case, the user will immediately notify GENIUS DEPOT about any fact that allows us to assume the improper use of the information registered in said forms, such as theft, loss or unauthorized access to bank accounts, in order to provide the relevant information and support to the case.
GENIUS DEPOT reserves the right to withdraw all those comments and contributions on social networks or customer service emails that violate the law, respect for the dignity of the person, that are discriminatory, violate the rights of third parties or public order , or, that in his opinion are not suitable for publication. In any case, GENIUS DEPOT will not be responsible for the opinions expressed by users through comments or publications that they make.
The mere access to the website https://genius-depot.com/ does not imply the establishment of any type of relationship between GENIUS DEPOT and the user. The website https://genius-depot.com/ is directed exclusively to people who are of legal age (over 18 years of age); in any case, GENIUS DEPOT disclaims any responsibility for failure to comply with this requirement. In the event that a minor (under 18 years of age) wishes to use the website https://genius-depot.com/ and/or purchase any GENIUS DEPOT product or service through the website https:// genius-depot.com/ must do so with the authorization and accompaniment of their parents or guardians.
In the event that a purchase is made by a minor (under 18 years of age) through the website https://genius-depot.com/ with bank details of the parent or guardian, the purchase cannot be canceled for of “Unauthorized Transaction”. As it is a website aimed exclusively at people who are of legal age, the USER declares to be of legal age and have the necessary legal capacity to be subject to these TERMS and CONDITIONS.
You agree to indemnify, defend and hold Genius Depot and our parent, subsidiaries, affiliates, associates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, incurred by a third party due to your breach of these Terms of Service or the documents they incorporate by reference or arising out of your breach thereof, or your violation of any law or rights of a third party to do.
At any time, GENIUS DEPOT may answer questions, requests or general information at firstname.lastname@example.org, which will be available from Monday to Friday from 9 am to 6 pm Mexico City time. The user is informed that the answers to their questions or requests will be available from 24 to 72 hours once their case is opened. In the case of purchases, GENIUS DEPOT may request information on the purchase (product purchased, general information of the buyer, chosen or assigned shipping provider, etc.), for which the user is recommended to have at hand all the complete information of his buys.
GENIUS DEPOT does not guarantee in any way the continuity and availability of the products offered through the website https://genius-depot.com/ . GENIUS DEPOT will inform through the description of the product its continuity, its inventory and it is the user's responsibility to purchase a product that is not in continuity and description. All information about GENIUS DEPOT products will be specified in the description of the products on the website https://genius-depot.com/ . For more information about products and quotes, you can request it by email email@example.com
GENIUS DEPOT products offered on the https://genius-depot.com/ website are non-toxic, non-flammable products for everyday use and manufactured by a third party. To check its availability you can enter https://genius-depot.com/ . All offers and promotions published by GENIUS DEPOT and on the website https://genius-depot.com/ will only be valid within the period indicated in the art, text or advertising, even if they are visible on GENIUS DEPOT social networks and on the website https://genius-depot.com/ .
The prices of our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
We do not warrant that the quality of any products, services, information or other material you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.
Online store and shopping
GENIUS DEPOT uses within its website https://genius-depot.com/ the Shopify platform for cash payments (bank deposit) and transfer; PayPal, Stripe and MercadoPago for payment by debit or credit card. GENIUS DEPOT does not store bank card data, whether credit or debit, it adheres to the terms and conditions of use of the platforms and is not responsible for their improper use. To view Shopify's terms and conditions of use, visit https://help.shopify.com/en/ .
For online store and purchases, the user must access the website https://genius-depot.com/ choose the desired product. Within the shopping platform, more than one item can be added to the "Shopping Cart". Based on the platform's shipping and volume options, calculate the shipping cost that will be added and added to the total payment for the products purchased. To learn more about shipping policies, see the following section. The user chooses the payment method: deposit or transfer to a bank account through the Shopify platform or through PayPal, Stripe or MercadoPago with a debit or credit card.
In the event that the user chooses to pay by bank deposit or transfer, they must make the payment at the banking institutions marked on the capture line. Once the payment is made, the user must send their proof of payment to firstname.lastname@example.org. GENIUS DEPOT will verify the payment from 24 to 72 hours and the user will be notified via email attaching the shipping information (supplier, guide no., estimated delivery date and package details). The shipment is the responsibility of the provider assigned or selected by the user and GENIUS DEPOT is not responsible for damage, theft or loss of the package sent through a third party shipping service. GENIUS DEPOT will be able to advise and support any situation derived from the shipping service provider by providing all the necessary information from the customer service email email@example.com
In the event that the user chooses to pay with a debit or credit card through PayPal, Stripe or MercadoPago, they must follow the designated steps of said platform. The user is hereby informed that GENIUS DEPOT through PayPal PayPal, Stripe or MercadoPago does not record data from bank accounts, physical or digital cards or any bank information of the user. Once the payment is made, GENIUS DEPOT will verify the payment from 24 to 72 hours and the user will be notified via email attaching the shipping information (supplier, guide no., estimated delivery date and package details). The shipment is the responsibility of the provider assigned or selected by the user and GENIUS DEPOT is not responsible for damage, theft or loss of the package sent through a third party shipping service. GENIUS DEPOT will be able to advise and support any situation derived from the shipping service provider by providing all the necessary information from the customer service email firstname.lastname@example.org
Orders will be processed between 24 and 72 business hours after the purchase is verified. GENIUS DEPOT through its website https://genius-depot.com/ may make shipments only within the Mexican Republic as long as the delivery service covers the city or state of purchase. Likewise, if you are in the Metropolitan Area of Guadalajara or the Metropolitan Area of the Valley of Mexico, you can pick up the product at the Genius Depot offices in those cities, for this it is necessary to clarify it at the time of purchase and wait for instructions from pickup by mail by GENIUS DEPOT.
The products purchased on the website https://genius-depot.com/ are shipped and delivered through a shipping service other than GENIUS DEPOT and may vary depending on the third party company. Shipments will be made only on business days (taking into account Monday through Friday, except for holidays or official non-working days). If the recipient is not found, the shipping service company will contact you through the telephone number registered by the user in the purchase. It is important that the user constantly monitor the shipment of his package through the tracking platform of the shipping service provider assigned or chosen by the user.
Shipments to any part of the Mexican Republic will have a varied cost and shipping time depending on the shipping service provider assigned or chosen by the user. Likewise, the shipping cost will be free for those purchases that exceed $1,500 (one thousand five hundred pesos 00/100 MXN).
GENIUS DEPOT will inform the buyer if the delivery address registered by the user is within the delivery range of the shipping service provider assigned or chosen by the user. In the event that it is not within the delivery range of the shipping service provider assigned or chosen by the user, GENIUS DEPOT will request a new delivery address or the user must pick up the package at any branch of the shipping service provider assigned. or chosen by the user.
The shipping process will be done as follows; Upon receiving the payment from the user or buyer, GENIUS DEPOT will verify that the payment is not a fraudulent transaction. GENIUS DEPOT will write directly to the buyer to verify all the payment information, shipping address, user identification and verification of the veracity of the purchase. Once this step is done, GENIUS DEPOT will proceed to send the purchase with the conditions accepted by the user or buyer. In case of not receiving a response from the user or buyer, GENIUS DEPOT reserves the right to cancel and refund the amount of the payment without shipping the products. We recommend the user to be attentive at all times to receive information to the mail registered in the transaction.
Cancellation, returns or refunds policy
If the product for reasons beyond the control of GENIUS DEPOT reaches the recipient as wrong or damaged, contact us at email@example.com . In case of requiring cancellation, it must be before the notification of shipment to your email registered in your purchase. In case of requesting it, remember that you have 20 days from the moment of your purchase to request a return, otherwise it will not be possible to make it.
You can only request the cancellation of the order as long as the shipment has not yet been confirmed. Once the order has been shipped, you must wait until you receive it to make the request or initiate a return.
Once the order is received, a return may be requested. This will be done by writing to firstname.lastname@example.org and all the information and instructions for sending the return will be provided. The user is reminded that it is possible to generate shipping charges. In the event that a replacement is requested due to damage or change of the product, the return can only be made
We inform you that Genius Depot works with a third party for the shipping service, so we recommend that you track and monitor your order at all times to avoid loss or loss.
The invoice for the purchase may be requested up to 1 day after the end of the month of the transaction. For the billing request, it will be necessary for the interested party to send an email to the CRM department (email@example.com) with:
- Proof of Tax Situation
- Proof of Payment (from the platform used).
- Use of CFDIs.
The invoice can take between 24 and 72 business hours to arrive at the mail request email. We adhere to the current tax provisions for electronic invoicing within the period of coexistence with version 4.0, subject to change without prior notice. After 72 hours after the invoice is issued, there will be no changes or cancellations.
Intellectual and industrial property
GENIUS DEPOT by itself or as an assignee owns all the intellectual property rights of the website https://genius-depot.com/ , the plan contracted with Shopify that makes its operation possible, as well as the images, audio files or video, logos, brands, color combinations. structures, designs and other elements that distinguish it. They will therefore be protected by Mexican legislation on intellectual and industrial property. as well as by applicable international treaties. Therefore, reproduction is expressly prohibited. distribution or dissemination of the contents of the website https://genius-depot.com/ , for commercial purposes, on any support and by any means, without the authorization of GENIUS DEPOT.
The user undertakes to respect the intellectual and industrial property rights of GENIUS DEPOT. However, in addition to being able to view the elements of the https://genius-depot.com/ website, you may print, copy or store them, as long as it is exclusively for your strictly personal use.
On the other hand, the user will refrain from deleting, altering or manipulating any element, file, or content, of the website https://genius-depot.com/ , and for no reason will he carry out acts tending to violate the security, the files or databases that are protected, either through restricted access through a username and password, or because you do not have permission to view, edit or manipulate them.
In the event that the user or any third party considers that any of the contents of the website https://genius-depot.com/ supposes a violation of the rights of protection of industrial or intellectual property, they must immediately notify GENIUS DEPOT at through the contact information available on the website https://genius-depot.com/ and/or through the following email firstname.lastname@example.org
GENIUS DEPOT reserves the right to present the civil or criminal actions it deems necessary for the improper use of the website https://genius-depot.com/ , its contents, products or services, or for the breach of these TERMS AND CONDITIONS. The relationship between the user or buyer and GENIUS DEPOT will be governed by the legislation in force in Mexico. Should any controversy arise in relation to the interpretation and/or application of these TERMS AND CONDITIONS, the parties will submit to the ordinary jurisdiction of the courts that correspond according to law in the state to which reference is made.