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      We’re working hard to deliver your order as soon as possible, while caring for the health and safety of our team members. We’re currently experiencing higher volume of orders and processing time may take an additional 1-5 business days during this time -- not including weekends or holidays.We will be monitoring the situation closely and will strive to release orders with as little delay as possible. We appreciate your patience.

      Where do you ship from?

      We ship all of our products from our trusted chain of overseas manufacturers, that provide us with the best quality products. When orders are placed it gets sent to the fulfillment center nearest to the customer and then shipped to the cutomer's doorstep or nearest post office. We are located in Sheridan, Wyoming USA and we ship worldwide for no extra cost.

      When will my order ship?

      Orders may take up to 5 days to process correctly after payment is confirmed on our side. After the order is processed it will take approximately 10-20 business days depending on the location of the customers address. Please refer to our Shipping & Delivery page if you have further questions. 

      How can I track my order?

      As soon as your order has been submitted, processed and shipped you will receive an email containing the tracking details to the e-mail address you entered in your order. Please check the spam folder if you don't see it.

      How is the product quality?

      Our products are manufactured from the best possible materials and come from our merchant & manufacturer partners, that strive to keep the quality in line with our standards. We try and use eco-fiendly materials when possible. Please know, that in the unlikely scenario that our products come damaged or are not working properly, we will provide you with a refund or send a replacement free of cost.

      Can I change or cancel my order?

      Orders can be modified or cancelled free of charge within the first 7 hours of the order being placed. Please note that when the order has been shipped, it will be impossible to modify or cancel the order for free. For mor einformation please visit our returns page.

      Is my information safe?

      Our customers always come first, so we take privacy and security very seriously and we will never share personal information. It is impossible for us to see your payment information as it is protected by AES-256 encryption. Please reference our Privacy Policy page for more information.


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